Legal
Privacy Policy
How we handle personal information provided to us through this website and in the course of our work.
Who we are
Matthews Building Solutions Ltd (company number 17427837) is a building-services and property-maintenance contractor operating across london and surrounding areas. We are the data controller for personal information you provide to us.
Information we collect
We collect the information you choose to submit through our enquiry, maintenance, callback and site-visit forms. This typically includes your name, company, telephone number, email address, site address and details of the works or fault concerned, together with any files or photographs you attach.
How we use your information
Information is used to respond to your enquiry, arrange attendance, prepare quotations, carry out and record works, and to maintain our business records. We rely on our legitimate interests in responding to enquiries and on the performance of a contract where works are instructed.
Sharing your information
We do not sell personal information. Information may be shared with suppliers, sub-contractors or professional advisers where this is necessary to carry out the works or to meet a legal obligation.
How enquiries are delivered
Enquiry, maintenance, callback and site-visit forms are submitted to our website server and sent to us by email through a third-party email-delivery provider, together with any files you attach. The website does not use analytics or advertising tracking, and it does not store your enquiry in a website database.
Retention
Personal information is retained for as long as necessary for the purpose for which it was collected, including any period required for legal, accounting or contractual purposes.
Your rights
You have rights under UK data protection law to access, correct, erase or restrict the use of your personal information, and to object to certain processing. To exercise any of these rights, contact us at youcef@matthewsbuildingsolutions.co.uk or telephone 020 8058 2307.
Contact
Matthews Building Solutions Ltd, London and surrounding areas. Telephone 020 8058 2307. Email youcef@matthewsbuildingsolutions.co.uk.
